Web Analytics Manager at TripAdvisor, Massachusetts

Why this role is Awesome! You will use your web analytics skills to deliver insights about our global websites that will inform and drive product improvements that impact millions of users.

TripAdvisor is hiring a Manager, Web Analytics to join our global product team and act as a team lead as well as support numerous end users from an analytics and measurement perspective.To apply for this role please send resumes to Jennifer Ramcharan at jramcharan@tripadvisor.com and follow us on Twitter @TripAdvisorJobs.

What You’ll Do:
Serve as primary business lead working with engineering teams to define and implement analytical tools that are used by internal customers globally.
Lead development of Key Performance Indicators (KPIs), metrics, and reporting that leads to actionable product and marketing insights relating to consumer behavior, site performance, new feature development and testing, and monetization and campaign performance.
Assist end users with developing weekly and monthly management-level reports, synthesized from numerous sources, focused on actionable data.
Assist with ad hoc queries and provide analytical support to end users
Define and pursue with limited supervision ad hoc analyses that help inform future product initiatives.
Provide though leadership on best practices related to web analytics, website measurement, and A/B and multivariate testing.

What We Seek:
5+ years experience in an analytical role (web analytics, finance, consulting).
Education: Bachelors degree in an analytical field (math, applied mathematics, economics).
Highly analytical and detail oriented, with a passion for digging into data to identify key trends, results and critical outcomes.
Must have SQL; ability to pull queries.
Hands on experience administering a web analytics tool (Omniture Site Catalyst, Google Analytics, Visual Sciences, etc.).
Expert ability with Excel and PowerPoint.
Ability to work at all levels including senior management; and across multiple functions. Management experience preferred.
Demonstrated ability to develop and present a narrative that explains data-driven trends.

Physical Demands:
Must be able to perform customary physical duties and meet appropriate social expectations of a professional office environment.

In addition, the ideal candidate will demonstrate the following competencies:
Flexible and open to change and new information; adapts behavior and work methods accordingly
Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback.
Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitment.
Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people
Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner and acknowledges mistakes, learns from those events and is able to move forward productively
Identifies and analyzes problems; distinguishes between relevant and irrelevant information.
Ability to balance time to market with a solution and make the right trade-offs along the way
Strong analytical skills: understands and utilizes metrics relevant to role
Clear communication through expression of facts and ideas in a clear, convincing and organized manner
Good business judgment when making decisions and always considers the relevance/impact of each decision on the business

TripAdvisor is an Equal Opportunity Employer

***This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization. ***

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